Privacy Policy


Protecting customer privacy and protecting customer private and financial information is one of our important codes. The following privacy policy will explain how we collect and protect your personal information.


Collection of Personal Information


The information we collect is only used to open your account, effectively execute transactions, and protect your assets or privacy. To this end, we collect information to accurately assess your needs and preferences. The information we collect directly from you includes information used to communicate with you, namely your name, email address, phone number, and email address. We also collect date of birth and your geographic location information.


Use of Personal Information


We use personal information for the purpose of providing you with quality services and transaction security. For example, we may use the information obtained from you to verify your identity and contact information. We may also use this information to open and set up your trading account, send you an account number and security password, maintain your account activity, and contact you to communicate account information. This information will help us continuously improve and enhance the services we provide to you and let you know more about products, services and promotions that may be of interest to you.


Our distributors and partners


We may share information with distributors, provided that the information is helpful in providing the products or services you request, or giving you the opportunity to participate in the products or services provided by our distributors. We also enter into partnerships and alliances, including joint marketing agreements, with companies that provide high-quality products and services because these products and services may bring significant value to our customers. In order to ensure that these products and services meet your needs and are provided to you in an appropriate and reasonable manner, we may share some information with partners, distributors and alliances. This also helps the relevant parties better understand customer needs so that the products and services provided are both relevant and useful to customers. The scope of use of your personal information is limited to the areas specified in the agreement between us and our partners or distributors.


Unrelated third parties


We will not sell, license, lease or otherwise disclose your personal information to third parties for any reason, except as described below. We reserve the right to disclose your personal information to third parties if it is required by law to provide it to regulators, law enforcement agencies or other government agencies. We may also disclose your personal information to credit reporting agencies or credit information collection agencies, or when necessary to protect your rights or property. To help us continually improve the level of service we provide to you, we may work with other business organizations to help us perform certain internal functions, such as accounting, product provision, customer service, customer satisfaction surveys, or other data collection activities related to our business. We may also provide customer information in our database to a partner to help us analyze and identify customer needs and notify customers of relevant product and service offers. The use of shared information is strictly limited to performing the tasks we require and cannot be applied to other aspects. All third parties with whom we share personal information are required to protect customer personal information in a manner similar to the way we protect customer personal information.


Definition of Responsibilities


Any time you choose to purchase products or services provided by other companies, any personal information you share with them will not be protected by this Privacy Policy. We are not responsible for the privacy policies or content of other linked websites, and cannot control the use and security of the information you provide to them or the information collected by the website and related information. Whenever you choose to link to a co-branded website or linked website, you may be required to provide registration information or other information. Please note that the information you provide will be passed to the third party at this time, so you should understand the privacy policy provided by the third party.


Opting out of disclosing personal information


You can ask us not to disclose your non-public personal information to certain unrelated third parties. To opt out of sharing nonpublic personal information with unrelated third parties, please contact a customer service representative. If one account owner in a joint account opts out of sharing information, the information of all account owners associated with the joint account will not be shared. Opting out of disclosing personal information must be done on a per-account basis.


Use of Cookies


We use cookies to help us ensure the security of our trading activities and improve the performance of our website. (Cookies are small text files sent from our server to your computer.) The cookies we use do not contain any personal information, nor do they contain account or password information, and they only allow the website to recognize that the web page request is from a logged-in customer. We may share website usage information of our website visitors with well-known advertising companies to help us better use Internet banner advertising on our website and other websites. For this purpose, pixel tags (also known as pixels or web beacons) are used to mark the web pages you visit. The information collected by advertising companies through these pixel tags does not identify an individual context. To manage and improve our website, we may use third parties to track and analyze usage and statistical information, including page requests, form requests and click paths. Third parties may use cookies to track behavior and may set cookies on our behalf. These cookies do not contain any personally identifiable information.


Communications


Unless otherwise stated for a particular Service, any communications or materials you transmit by electronic mail or otherwise in connection with the Services, including information, data, questions, comments or suggestions, will be considered non-proprietary and non-private. By accepting this Agreement, you agree to permit us to use your communications in any manner we deem appropriate, including on the Site or elsewhere, without any liability or obligation on our part. We are free to use any ideas, concepts, know-how or techniques or information contained in any of your communications for our own benefit, including, but not limited to, developing and marketing products. We have the right, but not the obligation, to review or retain your communications. We may monitor your communications to evaluate the quality of service you receive, your compliance with this Agreement, the security of the Site or for other purposes. You agree that such monitoring activities do not give you cause or other rights to take any action against us for any monitoring activities we take. In no event will we be liable for any costs, damages, expenses or any other liability to you resulting from our monitoring activities.


Changes to this Privacy Policy


We may update this Privacy Policy over time. If we make significant changes to this Privacy Policy, the revised Privacy Policy will be uploaded to our website immediately, and we will post a notice on the website to notify you of the changes. You agree that the notice of changes to the Privacy Policy posted on the website in an electronic document is equivalent to the actual notice issued to you. Any disputes related to our Privacy Policy are subject to the notice and our Customer Agreement. We recommend that you check and review this policy regularly to ensure that you know what information we collect, how we use the collected information, and to whom we disclose the information. If you have any questions that cannot be resolved by the above statements, please contact a customer service representative.

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